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Enterprise Car Rental

By Michele Costanza…bringing you a humorous view on consumer topics in an all-too-serious world . Truly, no one appreciates good customer service as much as I do. And, as you know, when I love a...

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AT&T: Online Account Management Done RIGHT

By Michele Costanza…bringing you a humorous view on consumer topics in an all-too-serious world . I haven’t always been the biggest fan of AT&T….duh, who ever was?  I’ve heard hundreds of...

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Surprisingly GREAT Customer Service from Seattle City Light

By Michele Costanza…bringing you a humorous view on consumer topics in an all-too-serious world . How many times have you called a customer service line and hung up feeling angry and frustrated,...

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Why I HATE WSDOT and Good To Go

By Michele Costanza…bringing you a humorous view on consumer topics in an all-too-serious world . I know, this sounds petty and small, in the big picture, but since this is MY blog, I get to gripe...

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Hilton Whistler FAIL

By Michele Costanza…bringing you a humorous view on consumer topics in an all-too-serious world . I’m sitting awake at 8:30am seething at the moment, when I should be sound asleep. It’s Sunday morning,...

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Road Trip 2014: AVOID the KOA in Cheyenne

Well, all streaks have to come to a screeching halt, I suppose. Too bad, because I’m about a week from home after almost 2 months on the road, and we were so close to having an unblemished run. KOA,...

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